Essentials Academic Advisor

The Essentials Academic Advisor supports and fulfills Academic Support team commitments, such as: delivering training resources, maintaining program curriculum  guide feedback, conducting training webinars, creating learning management tutorials, and answering emails, forum posts, and Customer Service tickets related to the Essentials Program.

Minimum Qualification Requirements

  • High school diploma. A Bachelor’s degree or equivalent is preferred.
  • Has homeschooled for three or more years and is committed to homeschooling through high school.
  • Has tutored a Classical Conversations Essentials program for three years, and is not currently holding another leadership role with Classical Conversations (other than program director).
  • Is in good standing with Classical Conversations’ leadership, the local Classical Conversations community, and local leadership.
  • Has regular access to high-speed internet connectivity.
  • Is available to travel two to four weeks per year and periodically short day trips as needed.

Knowledge, Skills, and Abilities

  • Currently tutoring/directing the program for which they are supporting and representing for three or more years.
  • Excellent verbal and written communication skills.
  • Proficient in teaching arithmetic, classical writing, and English grammar.
  • Passionate about classical Christian education. Demonstrates a love for learning and a love for parents and students. Cultivates and encourages others in classical Christian education.
  • Flexible, orderly, amiable, and detail-oriented
  • Able to apply the classical model of education to curriculum, training resources, and online and onsite training.
  • Able to manage multiple projects at the same time and meet delivery deadlines.
  • Able to travel and contribute to select leadership meetings and select classical education conferences.
  • Exercises thoughtful judgement in relational matters, frequently considering the good of others above self.
  • Exercises sound judgement in getting the right people involved at the right level of counsel and decisions.
  • Proficient in Microsoft Word, Excel, and PowerPoint software programs
  • Willing to learn light project management, email best practices, and online webinar mediums

Essential Duties

  • Area Representative (AR) and Support Representative (SR) support: answer emails and form posts from ARs and SRs.
  • E-Tutor support: facilitate online live and recorded training, moderate online forums, respond to emails and Customer Service tickets from e-tutors, providing timely and thoughtful responses to questions about curriculum, pedagogy, and programs. May contribute to a monthly newsletter for directors.
  • Curriculum support: work with Classical Conversations Multi Media and Sales and Marketing leadership to develop or revise training resources as needed, including Academic Orientation materials and program guides. May pilot new or changing curriculum for a specific program level as needed. Maintains database of guide edits.
  • Accountability: complete a personal score card monthly in support of company goals, record hours daily and submit score card bi-weekly through Employee Management System (EMS)
  • Stewardship: Consult manager before spending monies that require reimbursement. Keep lead Academic Advisor and manager informed about workload.
  • Continued Learning: attend quarterly round tables, bi-annual and onsote meetings, and complete Personal Learning Plan.
  • Communication: post daily Slack updates. Attend weekly online meetings and monthly meetings with manager. Communicate out to Lead Academic Advisor with status updates, questions, and blockers. Escalate issues to group lead and manager as needed. Maintain FAQs and answers database for Essentials program and guide.
  • Reporting: gather monthly updates for the Lead Academic Advisor as required. Post weekly Slack updates on webinars, emails, forum activity and e-tutor engagement.

Physical Demands

  • Sitting in front of a computer for long periods of time, up to eight hours per day, with breaks.
  • Communicating over internet and via phone.

Work Environment

  • Remote position to be completed in an environment of employee’s choice; 2-4 weeks per year spent in travel to locations for meetings with other employees in an office environment.

 

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Contact Info

255 Air Tool Drive
Southern Pines, NC 28387

+1 910-684-5665
[email protected]

Monday-Friday: 8:30 am - 5:00 pm

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