Kiosk Coordinator

We are looking for a Kiosk Coordinator to work with our Book Sales and Customer Service teams, who will ensure our customers receive a first class experience with our new kiosk parent practicums. The Kiosk Coordinator is responsible for communication of shipping codes and communicating to customers which products are needed prior to parent practicum events. The Kiosk Coordinator is also responsible for giving weekly reports to management, including trends based on collected information.

Minimum Qualifications

  • Excellent verbal and written communication skills required
  • Logistical skills
  • Ability to interact with various levels of management
  • Ability to work collaboratively and independently
  • Proficiency with Microsoft Office software, including Work, Excel, and Outlook
  • Ability to learn other software programs such as PowerPoint, HubSpot, Slack

Qualification Requirements

  • Written and verbal communication skills
  • Ability to learn new computer systems
  • Ability to self-direct work
  • Team player

Knowledge, Skills, and Abilities

  • Detail oriented
  • Organization skills
  • Ability to manage multiple tasks and interactions easily
  • Problem solving skills
  • Task management abilities

Essential Functions

  • Ensure all Directors are signed up for Academic Orientation
  • Ensure all Camp Leaders are aware of the materials needed prior to events and have free-shipping method available to them two weeks before camp begins
  • Ensure all parents who are are signed up for a practicum event have received their shipping codes
  • Contact all practicum leaders who have not received their  practicum materials two weeks prior to event
  • Give weekly updates to management on kiosk events
  • Ensure all issues are handled within one business day
  • Ensure all Book Sales Associates have received their practicum codes prior to the event

This position is located at our corporate office in Southern Pines, North Carolina.

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Contact Info

255 Air Tool Drive
Southern Pines, NC 28387

+1 910-684-5665
[email protected]

Monday-Friday: 8:30 am - 5:00 pm

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